Dr. MD Abdur Rashid | Family Medicine
Privacy Policy - Dr. MD Abdur Rashid

Last Updated: January 9, 2024

This Privacy Policy describes how Dr. MD Abdur Rashid ("we", "our", or "us") collects, uses, and shares your personal information when you use our website, schedule appointments, or engage with our medical services. We are committed to maintaining the privacy and confidentiality of your personal and health information in accordance with applicable laws and regulations.

1. Information We Collect

Personal Information

When you interact with our website or schedule appointments, we may collect the following personal information:

Contact Information
Your name, email address, phone number, and physical address.
Demographic Information
Your age, gender, and date of birth.
Medical Information
Medical history, symptoms, current medications, allergies, and treatment information that you voluntarily provide.
Appointment Details
Preferred appointment dates, times, and consultation type (in-person, video, phone).
Emergency Contact Information
Name and contact details of your emergency contact person.

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on each page
  • Referring website or source
  • Operating system information

2. How We Use Your Information

We use your personal information for the following purposes:

  • To schedule, manage, and confirm your medical appointments
  • To provide medical consultations and treatment services
  • To communicate with you about your appointments, treatment plans, and follow-up care
  • To maintain accurate medical records as required by law
  • To process payments for medical services (if applicable)
  • To improve our website and services based on user feedback
  • To respond to your inquiries and provide customer support
  • To send important updates about our practice and services (with your consent)
  • To comply with legal and regulatory requirements

Important: Your medical information is treated with the highest level of confidentiality and is only used for legitimate medical purposes or as required by law.

3. Information Sharing and Disclosure

We value your privacy and only share your information under the following circumstances:

With Your Consent

We will share your information with third parties when we have your explicit consent to do so.

For Medical Treatment

We may share your medical information with other healthcare providers involved in your treatment, but only with your consent or when medically necessary.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, including:

  • To comply with public health reporting requirements
  • To report suspected abuse, neglect, or domestic violence
  • To respond to legal processes or law enforcement requests
  • To protect the rights, property, or safety of our practice or others

Service Providers

We may share information with trusted service providers who assist us in operating our website and providing medical services, such as:

  • Website hosting and maintenance providers
  • Email communication services
  • Medical record management systems

All service providers are contractually obligated to maintain the confidentiality and security of your information.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

  • Encryption of sensitive data during transmission
  • Secure storage of medical records with access controls
  • Regular security assessments and updates
  • Staff training on privacy and data protection
  • Secure password policies and authentication procedures
  • Regular backups and disaster recovery plans

Security Note: While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but we continuously work to maintain the highest standards of data protection.

5. Your Rights

You have certain rights regarding your personal information, including:

Right to Access
You have the right to request access to the personal information we hold about you.
Right to Correction
You may request corrections to any inaccurate or incomplete personal information.
Right to Withdraw Consent
You may withdraw your consent for certain uses of your information at any time.
Right to Restrict Processing
You may request restrictions on how we process your information in certain circumstances.
Right to Data Portability
You may request a copy of your information in a structured, machine-readable format.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve website functionality and performance
  • Provide personalized content

You can control cookie settings through your browser. However, disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites, such as medical resources or health information sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent. If you believe we have collected information from a child without appropriate consent, please contact us immediately.

For pediatric patients, information is collected from and with the consent of parents or legal guardians.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Dr. MD Abdur Rashid

Medical Practice
+8801790908235
drajony@gmail.com
Dhaka, Bangladesh

For privacy-related inquiries, please mention "Privacy Policy Inquiry" in your communication.

Office Hours for Privacy Inquiries: Monday to Friday, 9:00 AM to 5:00 PM

We take all privacy concerns seriously and will respond to your inquiry promptly.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy complies with applicable data protection laws and medical confidentiality requirements in Bangladesh.